Busy but Not Profitable Is a Scoreboard Problem

I’ve spent a lot of time with clinic owners who have a packed schedule and a weak month-end report. The same clinic can look healthy from the treatment room and shaky from the month-end report. From the treatment room, the clinic looks alive. Tuesday is packed. The 3:00 PM eval showed. The front desk filled […]
When Double-Booking Is the Business Model

A packed schedule can still be a weak model. When a clinic only works by double-booking patients, weigh what the model really costs before your best clinician leaves.
The Contract That Pays Okay Can Still Be Your Worst Contract

A payer’s rate is only face value. Once you count authorizations, denials, and AR, a contract that pays okay can be the worst money in the clinic.
Looking at the Numbers Protects the Mission

Most clinic owners aren’t bad with money, they’ve stopped looking. Financial avoidance hides the real problem. Looking at the numbers protects the mission.
The $60 Denial Is Not a Billing Problem

Small denials look like billing problems. They’re often telling you something bigger about which payer revenue actually belongs in your clinic.